Free returns for defective products and customer remorse.
Return by mail.
Return label by email for both defective products and customer remorse.
30 day return.
Free returns just for the lower 48 states. (excluding Hawaii and Alaska)
Just new items for returns except defective.
Exchange Policy
If you need to exchange an item for a different size or variant, our customer service team is here to help. Please reach out by email or phone before sending anything back. Exchanges are eligible only when the returned item is in new, unused condition and within 30 days of purchase.All exchanges are processed as two separate transactions:
a return of the original order, and
a new purchase for the replacement item. This method ensures the fastest turnaround and the highest accuracy.
How to Complete an Exchange
Contact Customer Service Notify us that you’d like to make an exchange and explain the reason. Include your order number if available. Wait for our confirmation that your return has been approved and noted on your account.
Return Your Item Send the item back along with your original packing slip, your contact information, and a brief note explaining the exchange. Once your return arrives at our warehouse in re‑sellable condition, we will issue a full refund for the original order.
Place a New Order Reorder the correct item right away to ensure the fastest delivery. In most cases, your new order will arrive before your return has finished processing. Please allow 1–2 business days for return processing once the item reaches our warehouse.
